1. Introduction

Welcome to 2D DIY Studio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or participate in our loyalty program.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Reservation details (date, time, party size)
• Payment information (processed securely through third-party providers)
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Send reservation confirmations and reminders
• Administer our loyalty rewards program
• Send marketing communications (with your consent)
• Improve our website and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations

4. SMS/Text Messaging Policy

If you opt-in to receive SMS/text messages from 2D DIY Studio, you consent to receive automated marketing text messages at the phone number provided. This may include:

• Reservation confirmations and reminders
• Promotional offers and discounts
• Event announcements
• Loyalty program updates

SMS Terms

• Message frequency varies based on your preferences and our promotions
• Message and data rates may apply
• Consent is not a condition of purchase
• Reply STOP to unsubscribe from SMS messages at any time
• Reply HELP for assistance

Opting Out of SMS

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS marketing messages from us. Please note that opting out of SMS does not affect other communication channels such as email.

5. Email Communications

If you opt-in to receive email communications, we may send you promotional emails about new workshops, special offers, and other updates. You can unsubscribe from our email list at any time by clicking the "unsubscribe" link at the bottom of any email.

6. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email service providers, SMS service providers). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Loyalty program data is retained for the duration of your membership plus any legally required retention period.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for SMS communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: